Natural-language search
Ask a question and quickly find the relevant conversations and data.
Turn conversation data into the next decision.
Search and analyze inquiry, campaign, and matter data to find patterns that improve conversion and operations.
Product overview
Connect the work and respond faster with a consistent process.
When recordings and campaign reports live in separate systems, understanding performance takes too long. MayaGPT brings conversation and operational data into one accessible analysis experience.
Campaign analysis
Compare source, response, qualification, and outcome together.
Conversation summaries
Extract important facts and next actions from long calls and message threads.
Faster insight
Find changes and bottlenecks in time for the team to act.
Workflow
A straightforward implementation
Connect data
Identify the conversation, CRM, and campaign sources to analyze.
Define metrics
Set the response, qualification, conversion, and matter metrics the team uses.
Ask and improve
Use dashboards and natural-language analysis to guide operating changes.
Expected outcomes
- →Reduce time spent searching conversations
- →Compare campaign outcomes
- →Find bottlenecks and opportunities
- →Align the team on consistent metrics